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Trusted By ProfessionalsUsed by top riders globally -
Free UK Delivery*On orders over £75 or more -
Next-Day Delivery AvailableSame-day dispatch before 2PM -
British-Made ExcellencePremium products designed in the UK
Who are Supreme Products?
Established in 1993, Supreme Products are leaders in equine preparation products and garments. With over 30 years’ experience supplying premium equestrian products designed to help horses and ponies look their best when presentation matters, recent years have seen their range develop to also cover the rider’s turnout for the show ring, everyday riding wear and horsewear. Working closely with professional producers and riders, products are developed and tested to ensure the highest standards of quality, using carefully selected ingredients and fabrics for durability, performance and value.
What payment methods are accepted?
Supreme Products accepts credit/debit, PayPal, Klarna, Apple Pay and Google Pay.
I have a gift card/voucher, how do I use it?
Add the products you wish to buy to your basket. Once done, go to checkout. You must create or sign in to an account for the voucher code to work. Your basket total must also exceed the voucher amount (excluding delivery). Enter the code into the gift code box and the discount will be applied to your basket. Gift cards cannot be used at events; they must be redeemed online.
Can I change or cancel my order after placing it?
Once an order is placed and confirmed, changes or cancellations may not be possible - check your order confirmation immediately and contact customer service promptly if you need adjustments.
I didn’t receive my order confirmation email — what should I do?
Check your junk/spam folder first. If you still can’t find it within 12–24 hours, contact customer support with your name or order number for help.
Do you offer international shipping?
Yes, Supreme Products ships internationally - for overseas orders, postage charges are calculated on the weight of ordered items and delivery location, therefore charges will vary. Import duties and local taxes may be additional. Mainland UK delivery timescale is 2-3 working days (excluding bank holidays). For European and overseas orders, please allow 7-14 working days for delivery (excluding bank holidays).
How can I track my order?
Once your order has been dispatched, you will receive an email notifying you of this. In the unlikely event your parcel does not arrive by the estimated delivery date, please contact the customer service team via email at info@supremeproducts.co.uk stating your order number.
Can I change delivery address after the order ships?
Changes after dispatch cannot normally be made - contact the courier directly if you need to redirect.
What is your returns policy?
Supreme Products provides returns/exchange options within 30 days from receiving your order - items must be unused, unworn and in original packaging. See the Return Policy page for full details.
How do I return an item?
To return an item, please fill in our returns form (Click here to download) and include it in the returns package. To allow us to process your refund or exchange, please submit an enquiry through our contact us form providing your order number and a short description of what the product's issue is and we will endeavour to respond as soon as possible.
What if the item doesn’t fit or isn’t right?
If you change your mind or need a different size/style, return the item within the return window and request an exchange or refund. Details on how to do this can be found on the Returns Page.
How do I choose the right size for clothing and rugs?
Product pages contain size guides where applicable. Clothing is sized in UK sizes. If unsure, contact customer support with your, or your horses’ measurements for advice.
How can I contact Supreme customer service?
Customer service contact details are available on the Contact Us page via this website. For faster support, provide us your order number where necessary.
I received a faulty or incorrect item — what should I do?
Contact customer services with photos and order details promptly so the team can advise on replacement or refund arrangements.
Do I need an account to shop?
No - you can check out as a guest. However, creating an account lets you view order history, save addresses, manage wishlists, get access to exclusive offers and take advantage of our loyalty scheme. You will also need to be logged into an account in order to use discount codes or vouchers.
How do I sign up for email updates and offers?
Enter your email in the newsletter signup form on the Supreme Products website to receive updates on new products, promotions and exclusive deals.
What events are you attending this year?
For everything events, head over to the events page for a full list of where to see Supreme Products.
How should make-up be applied?
When applying makeup, remember that ‘less is more’. Make-up should be used to enhance, not change the appearance. Head over to the How to Guide page for a full guide on makeup application.
How do I apply quarter marks?
To create perfect quarter marks, use the full How to Guide to ensure you are using the products to their full potential.
How do I keep socks white?
At Supreme Products we understand the difficulty of keeping socks pristine white, which is why there is a full How to Guide giving tips and tricks and step by step instructions.
How do I produce perfect plaits?
To get support on how to plait, see the How to Guide on plaiting for a video tutorial.
Are personalised items returnable?
Specially made or personalised products may not be returnable – please contact our customer service team for advice.





